WhatsApp Business
2-way webhook integration via Meta Cloud API and 1msg.io.
Zendesk
Ticket sync, agent performance overlay, Emotion AI sidebar app.
Freshdesk
Ticket-level emotion scoring, live agent coaching, auto-escalation.
Salesforce Service Cloud
Case-level sentiment, customer health score sync, Einstein Next Best Action.
HubSpot
Conversations inbox sync, contact sentiment property, pipeline risk.
Intercom
Live message scoring, churn risk on customer profile, webhook events.
Zoho Desk
Ticket tagging, queue prioritization by emotion, agent dashboards.
Slack
Real-time alert channel, agent assist DMs, weekly exec reports.
MS Teams
Team channel alerts, call recording ingestion, Teams Phone integration.
Gmail / Google Workspace
Inbox scoring, auto-tagging, shared team mailboxes.
Telegram Bot API
2-way messaging, group channel monitoring, emotion-tagged logs.
REST API + Webhooks
Build anything else. Full documentation, SDKs for Node, Python, Go.
Plus 12 more: Twilio, Exotel, Plivo, Kaleyra, Gupshup, Gorgias, Kustomer, Helpshift, LiveAgent, Drift, ManyChat, Dialogflow.