How Can We Help You?

Integration is simple with our REST API. Sign up for an account, get your API key from the dashboard, and use our SDKs (available for Node.js, Python, Java, and .NET) to send transactions for scoring. Our quick start guide walks you through the entire process in under 30 minutes.

FraudShield AI detects a wide range of fraud types including payment fraud, account takeover, identity theft, synthetic identity fraud, friendly fraud, card-not-present fraud, and organized fraud rings. Our ML models are trained on millions of real fraud cases.

Our ML models achieve 99.7% accuracy with a false positive rate of less than 0.1%. The models continuously learn from new data and feedback, improving accuracy over time. You can fine-tune thresholds to balance between fraud detection and customer friction.

Yes, the Rule Engine allows you to create custom rules based on transaction amount, velocity, geolocation, device attributes, user behavior, and more. You can combine rules with AND/OR logic and set different actions (block, review, alert) for each rule.

When a suspicious transaction is detected, FraudShield AI sends an instant alert via WhatsApp Business API to designated team members. Alerts include transaction details, risk score, triggered rules, and one-tap actions to approve or block.

Behavioral biometrics analyzes unique patterns in how users interact with your application - typing speed, mouse movements, scroll patterns, and touch gestures. This creates a behavioral profile that can detect account takeover even when correct credentials are used.

The Whitelist feature allows you to mark trusted entities (users, devices, IPs, cards) to reduce false positives. You can also provide feedback on transactions to retrain the ML models. The system learns from your feedback to improve accuracy.

Data retention depends on your plan: Starter (30 days), Professional (1 year), Enterprise (unlimited or custom). All data is encrypted at rest and in transit. You can export or delete data at any time from the dashboard.

Yes, our Enterprise plan includes an on-premise deployment option. This is ideal for organizations with strict data residency requirements. Our team handles the installation and provides ongoing maintenance support.

Email us at support@fraudshieldai.com, call us at +91-8XX-XXX-XXXX, or use the contact form on our website. Professional plan customers get priority support with 4-hour response time. Enterprise customers have a dedicated account manager.